Try clearing your browser's cache and cookies or try using a different internet browser, e.g. Chrome or Firefox.
If this doesn’t resolve the problem, contact us at email@example.com and provide us with a little bit more information regarding the problem you are having.
If possible, please provide a screenshot of the issue.
I can log in, but don't see anything, what should I do?
If you're sure that your email and password are correct, then also check your browser settings to make sure that you accept cookies.
I signed up but I am blocked, why? I was banned, how can I get access?
VuMedi is a physician only community.
To ensure the quality of our community we make sure each registrant is a physician, fellow, resident, or member of the allied health community.
If you have been blocked by mistake, please send an email with a CV, NPI number or other qualifying information to firstname.lastname@example.org.
How do I find videos?
You can use the search bar at the top or browse videos using the gray navigation menu.
How do I post a comment?
Underneath each video is a comment box, type your message there and click Save.
Can videos be downloaded to my computer?
All videos are streamed. They cannot be downloaded to your computer.
How do I manage my email subscriptions?
You can manage your email preferences in your profile settings under Specialties & Subscriptions.
Sign in to your account, navigate to your profile settings from the drop-down menu in the upper-right corner of the page (your profile icon).
Can patients see videos?
No, VuMedi is a physician only community.
How do I upload a video?
Click on "Add Video" on the left side of the homepage
Select the “Choose a video file” option and select the video you wish to upload from your hard drive. The upload will start automatically once the file has been selected, indicated by a moving blue progress bar.
Once the upload is complete it will be indicated by the full blue bar and the Status will read “upload complete”.
Fill in the required text fields: Title, Description, Keywords, Contributors, Visibility, Question and Choice. Under “Contributors”, you can search for and select any VuMedi user from a drop-down menu. Under “Question”, you must enter a poll question to be displayed next to the video, along with the choices for answers.
Once all fields are inputted, click “Save” to complete the process.
I cannot view my video after I just uploaded it?
Please allow for 15 minutes after uploading for the video to process. If you still cannot view the video there can be several causes of this problem. You can fix it in a few simple steps:
Refresh your page
Clear your browser cache and cookies
Restart your browser
Update your browser to the latest version
Restart your computer
Open a new browser, for example, if you use Chrome, try open this page in Firefox
Are there HIPAA risks with participating on VuMedi?
According to HIPAA, surgical videos that are "de-indentified", or do not contain identifiable patient information, can be freely distributed. If a patient can be identified, you must receive permission from the patient to post this video. You can read the relevant portions of HIPAA here: https://www.med.upenn.edu/ohr/hipaa/proc1.html#5